At Escorteluxembourg.com (“the Website”, “we”, “us”, or “our”), we respect your privacy and are committed to processing personal data in a lawful, fair, and transparent manner. This Privacy Policy explains what information we collect, how we use and protect it, and what rights you may have under the EU General Data Protection Regulation (GDPR) and Luxembourg data protection law, including supervision by the CNPD (Commission nationale pour la protection des données). If you do not agree with this Policy, you must not use the Website.​

We may update this Privacy Policy from time to time, for example to reflect changes in the law or in how the Website operates. When we make changes, we will update the “Last Updated” date and, where appropriate, provide additional notice. Your continued use of the Website after an updated Policy has been published constitutes your acceptance of the revised terms.​

1. Information We Collect

We collect information that is necessary to operate the Website, provide its functionalities, maintain security, and comply with legal obligations.

Information you provide directly may include:

• account data such as your email address, username or nickname, and password when you register an account;
• profile and listing details if you act as an Advertiser, such as city or region, descriptive texts, photos you upload, and contact or availability information you choose to display;
• content of communications you send to us via contact forms or other channels, including support requests, notices, and feedback.

Information collected automatically may include:

• technical data such as IP address, device type, browser type and version, operating system, language settings, date and time of access, pages viewed, and referring URLs;
• log and diagnostic data used to monitor performance, detect errors, and enhance security.​

The Website may use cookies and similar technologies to remember your preferences (for example, language), maintain sessions and authentication, and collect aggregated usage statistics. You can manage cookies through your browser settings; however, disabling some cookies may affect certain Website features.​
We may also receive limited information from third‑party service providers (such as hosting, security, or analytics providers) to the extent necessary to operate and protect the Website.

2. Purposes and Legal Bases of Processing

We process personal data only for specified, legitimate purposes and in accordance with GDPR principles such as lawfulness, transparency, purpose limitation, data minimisation, and storage limitation.​

We may use your information for the following purposes:

• to operate, maintain, and secure the Website, including creating and managing user accounts and enabling Advertisers to publish listings;
• to display listings and related content to Users and support search, filtering, and navigation;
• to communicate with you about your account, respond to your enquiries, and provide technical or customer support;
• to improve Website functionality, usability, and security by analysing aggregated technical and usage data;
• to detect, investigate, and prevent misuse, fraud, security incidents, and violations of our Terms of Use;
• to comply with legal and regulatory obligations, for example under Luxembourg law and EU law, and to respond to lawful requests from competent authorities.​

Under GDPR, processing is based on one or more legal grounds, which may include:

• performance of a contract (for example, providing your account and publishing your listings);
• compliance with legal obligations (for example, record‑keeping, cooperation with authorities);
• our legitimate interests (such as improving the Website and ensuring security), provided that these interests are not overridden by your fundamental rights;
• your consent for specific purposes (for example, certain cookies or optional communications), which you can withdraw at any time without affecting the lawfulness of processing before withdrawal.​

3. How We Share Your Information

We do not sell your personal data.

Public content: If you choose to publish information on the Website (for example, in a profile or listing), such information may be visible to other visitors and may be indexed by search engines or accessed by third parties. You should avoid publishing sensitive data or information that could violate the rights of others.

Service providers: We may share personal data with trusted third‑party service providers who assist us with hosting, technical operations, security, analytics, or communication services. These providers process data only on our instructions, under a contract, and must implement appropriate security and confidentiality measures.​

Legal and regulatory purposes: We may disclose information where we believe in good faith that such disclosure is necessary to:

• comply with applicable laws, regulations, or court orders;
• respond to lawful requests or investigations by competent authorities;
• protect our rights, safety, or property, or those of our users or third parties;
• investigate or help prevent suspected fraud, security incidents, or illegal activities.​

Business changes: In the event of a reorganisation, merger, or other corporate transaction involving the Website, personal data may be transferred to a successor entity, subject to applicable legal requirements and, where necessary, appropriate notice.

4. Data Retention

We retain personal data only for as long as is reasonably necessary to fulfil the purposes described in this Privacy Policy, unless a longer or shorter retention period is required or permitted by law.​

Account and profile data are generally kept for as long as your account remains active. If you request that your account be deleted, we will delete or anonymise your personal data within a reasonable period, subject to any legal or regulatory requirements to retain certain records (for example, for tax, accounting, security, or dispute‑resolution purposes).​

Technical logs and aggregated statistics may be retained for longer in anonymised or aggregated form, which does not directly identify you, for purposes such as security monitoring, service improvement, and reporting.​

5. Your Rights under GDPR and Luxembourg Law

Under GDPR and Luxembourg data protection law, you may have the following rights regarding your personal data:​

• Right of access: to obtain confirmation whether we process your personal data and, where so, access to that data.
• Right to rectification: to request correction of inaccurate or incomplete data.
• Right to erasure (“right to be forgotten”): in certain circumstances, to request deletion of your personal data.
• Right to restriction of processing: to request that we limit processing in specific situations.
• Right to object: to object to processing based on legitimate interests or for direct marketing.
• Right to data portability: to receive your personal data in a structured, commonly used, machine‑readable format and, where technically feasible, have it transmitted to another controller.

You can exercise your rights by contacting us using the contact details provided on the Website, clearly describing your request. We may ask for additional information to verify your identity before responding. We will handle your request in accordance with GDPR and Luxembourg law, within the time limits required by law.​

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the CNPD or another competent supervisory authority in the EU, without prejudice to other administrative or judicial remedies.​

6. International Transfers

The Website and some of our service providers may be located outside Luxembourg or outside the European Economic Area (EEA). Where personal data is transferred outside the EEA, we will ensure that appropriate safeguards are in place as required by GDPR, such as adequacy decisions by the European Commission, Standard Contractual Clauses, or other lawful transfer mechanisms.​

By using the Website, you acknowledge that your data may be transferred to and processed in other jurisdictions, but we will continue to protect it in accordance with this Privacy Policy and applicable law.

7. Data Security

We implement technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. Such measures may include access controls, encryption in transit where appropriate, secure configurations, regular updates, and monitoring for security incidents, as well as requiring our service providers to use suitable security measures.​

However, no online service can guarantee absolute security. You acknowledge that transmitting data over the Internet carries inherent risks and agree to take reasonable precautions such as using strong passwords, keeping your login credentials confidential, logging out on shared devices, and being careful about any information you choose to make public.

8. Children’s Data

The Website is intended for adult users. We do not knowingly collect or process personal data relating to minors. If we become aware that personal data relating to a minor has been collected, we will take reasonable steps to delete such data as soon as possible. If you believe that a minor has provided us with personal data, please contact us so that we can address the issue.

9. Contact Information

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or need to contact us about privacy matters, you can reach us via the contact forms or contact details provided on the Website’s contact page. Please clearly indicate that your request relates to “Privacy” or “Personal Data” so that it can be directed to the appropriate contact.​

By continuing to use Escorteluxembourg.com, you confirm that you have read, understood, and accepted this Privacy Policy.